Minister’s Foreword

Hon. Dr. Pohiva Tu'i'onetoaI am pleased to introduce the Corporate Plan for the Ministry of Commerce, Tourism and Labour for the years 2015/16 – 2017/18.

The Ministry of Commerce, Tourism and Labour (MCTL) Corporate Plan 2015/16-2017/18 seeks to provide a specific and tactical operational strategy from 1st July 2015 to assist the private sector, government and other key stakeholders in achieving the MCTL vision of facilitating private sector development to sustain improved quality of life for all Tongan citizens. The plan also includes new proposals to program sufficient resources to address the performance gaps of the Ministry.

This Plan will enable MCTL to plan ahead over a three-year time frame with emphasis on improving effectiveness of service delivery and developing the organizational capabilities required to improve efficiency. Specific focused initiatives include further regulatory reform and enhancement of the online business registry system to reduce costs to businesses; initiatives to promote exports, develop MSMEs, and promote foreign direct investment; tourism support initiatives including the reinvention of tourism events, such as the Heilala Week and enhancement of tourism sites and environment; finalization of the Employment Relations Bill to provide a more fair and effective domestic labour market; as well as regulatory and institutional preparations for the set up of the Tonga Consumer Council to advocate and safeguard the rights of consumers.

The six (6) external and three (3) internal programs and their aligned 25 sub-programs are designed to be pragmatic in delivering a performance oriented business environment that is efficiency focused and customer centric. Programs and sub-programs are cascaded down to the activity level and therefore automatically form the Ministry’s Annual Management Plan and divisional plans, with clear accountabilities at every level.

The Ministry acknowledges the value of its key development partners including New Zealand, the ADB and the World Bank.

We acknowledge that the successful implementation of the plan will require strong executive management by MCTL, support from Government line ministries in particular the Ministry of Finance & National Planning and the Public Service Commission. It is our anticipation that this plan will help all parties to adopt a more coherent and integrated approach to achieving government strategic objectives outlined in the Tonga Strategic Development Framework II.

Hon. Dr. Pohiva Tu’I’onetoa

Minister for Commerce, Tourism & Labour

27 March 2015

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